Sales Support
We help our customers create value for their business. Our sales engineers introduce customer not only suitable machines for their products, but also provide consultation on attractive package design and suitable packaging material for the machine. Which yield result in term of production efficiency and cost effective to customer business.
Technical Support
We see the importance of after sales services as the key to our success. In order to proactively serve our customers and minimize as much down time as possible, we emphasize on selecting the best personnel in their respective fields, and provide continuous training to further improve and update their knowledge so that we could achieve target in terms of Maximum Customer Satisfaction.
Service Engineer Team
Having the machines ready to use at all time is one of the key success factors for our customers business. Our service engineers are therefore those who are well trained and possess many years of hands-on experience in packaging machines field.
Our Technical support team offers the following:
- Installation and training on how to use and maintain the machines accordingly to the manufacturer’s standard of safety.
- On-site technical support and repair for all area is our standard protocol.
- Regular advice and consultation for enhancing machines performance.
- Regular maintenance service to make sure the machines is always ready to use.
We have a special maintenance service package to help make sure your machines are always ready for use and maximize the life of the machines enhancing your return on investment.